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Welcome to Franklin Advanced Materials!

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this policy in order to help you understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Terms and Conditions

TERMS OF PAYMENT. Net 30 days with approved credit. All prices and quotations are in US dollars.

TAXES. Prices quoted are exclusive of any and all governmental charges and taxes including but not limited to taxes on manufacture, sale, use and similar items. Wherever applicable, such charges and taxes will be added to the invoice as a separate cost to be paid by Buyer.

FORCE MAJEUR. Seller will not be liable or responsible for any delay in performance or shipment of goods, or any damages suffered by Buyer by reason of such delay, which is directly or indirectly caused by or in any manner arises from, fire, accident, acts of God, war, governmental interference, embargoes or action, strikes, labor difficulties, shortages of labor, fuel, power, materials or suppliers, transportation delays, or any other similar or dissimilar cause or causes beyond the control of Seller.

DELIVERY AND SHIPMENT. All goods shall be shipped to Buyer, at Buyer’s expense, according to shipping instructions to be provided by Buyer to Seller at least ten (10) days prior to the originally scheduled date of shipment. In the absence of timely shipping instructions then Seller shall ship the goods, at Buyer’s expense, in any manner which is commercially reasonable under the circumstances. Buyer shall bear the risk of delay, loss or damage to the goods in shipment and Seller shall have no liability or responsibility therefore.

RESPONSIBILITY OF SELLER. All goods are inspected by Seller before shipment and will be within Sellers standard tolerances for variation. If any of the goods are defective due to faults in Sellers production or manufacture, or for any other reason for which Seller is responsible, or fail to meet the written specifications of Buyer which were accepted by Seller, Buyer shall not return the goods but shall notify Seller within 10 days of receipt stating with particularity the nature and extent of the claimed defect, and Seller will either replace or repair the goods, as Seller shall elect. Under no circumstances shall Seller have any further or other responsibility for or on account of defective or non-conforming goods or materials. In no event shall Seller be liable for any direct, indirect or consequential damages suffered or incurred by Buyer or any other person. THERE ARE NO WARRANTIES EXPRESSED OR IMPLIED WHICH EXTEND BEYOND THE TERMS HEREOF. THERE ARE NO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

TECHNICAL ADVICE. Seller may from time to time provide Buyer or others with technical assistance or advice for which no charge is made by Seller, but Seller shall be under no obligation to provide any technical assistance or advice. Any such assistance or advice is provided only as an accommodation to Buyer and with the understanding that Buyer shall evaluate any such advice or assistance and be responsible for the determination of its suitability for Buyer’s uses and purposes. Seller neither assumes nor undertakes any responsibility for the use or application of the goods, Buyer’s specifications or requirements of a particular job or project or any other similar or dissimilar consequence of its assistance or advice as to which it shall bear no liability and with respect to which any order shall be neither subject nor contingent.

PATENT INFRINGEMENT. Seller does not warrant against any patent infringement with respect to the goods, the materials included in the goods or the use to which the goods are or may be put. Buyer does and shall indemnify, hold harmless and defend Seller from and against any loss, liability, cost and expense (including attorney fees) by reason of any actual or claimed patent infringement arising out of the manufacture, sale, or use of goods not part of Seller’s standard product line.

SELLER’S RIGHT OF POSSESSION. All dies and tools are to remain in Sellers possession and are at all times the property of Seller, and Buyer shall have no interest therein, even after Buyer has paid all charges due to Seller for goods and for the acquisition or production of dies and tools.

REMEDIES OF BUYER. BUYER SHALL NOT BE ENTITLED TO PURSUE OR EXERCISE ANY REMEDIES WITH RESPECT TO GOODS PRODUCED UNDER THIS ORDER, AND IT SHALL HAVE NO RIGHTS AGAINST SELLER, EXCEPT AS SPECIFICALLY DESCRIBED HEREIN. IN THE EVENT SELLER SHALL BREACH OR REPUDIATE THIS ORDER BY FAILING TO DELIVER THE GOODS DESCRIBED, THEN BUYER SHALL BE ENTITLED ONLY TO RECOVER ANY SUMS PAID ON ACCOUNT OF THE PURCHASE PRICE. SELLER SHALL AT NO TIME BE LIABLE TO BUYER OR ANYONE ELSE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY SELLER’S BREACH OR REPUDIATION OF THIS ORDER. THE GOODS WHICH ARE THE SUBJECT OF THIS ORDER ARE AGREED NOT TO BE UNIQUE. BUYER SHALL NOT BE ENTITLED TO SPECIFIC PERFORMANCE IN THE EVENT OF A BREACH OR REPUDIATION BY SELLER.

ASSIGNMENT. This order may not be assigned by Buyer without the prior written consent of Seller.

GOVERNING DOCUMENT. These Terms and Conditions together with the price quotation and delivery schedule agreed to by the parties contain all of the terms and conditions of this sale. Seller’s acceptance of Buyer’s order is expressly made conditional on Buyer’s assent to these Terms and Conditions and they control any inconsistent terms and conditions in any other instrument and document including but not limited to Buyer’s purchase order. BUYER’S FAILURE TO PROMPTLY NOTIFY SELLER IN WRITING OF ITS EXPRESS REFUSAL TO ACCEPT THESE TERMS AND CONDITIONS WITHIN 10 DAYS OF BUYER’S RECEIPT SHALL BE DEEMED TO BE ASSENT THERETO BY BUYER. No waiver, modifications or changes shall be binding or effective unless provided or approved in writing by Seller.

APPLICABLE LAW. This order and the terms and conditions shall be interpreted, construed and applied in accordance with the law of the Commonwealth of Pennsylvania, USA.

Return Policy

Returns are handled via a Return Material Authorization process; if you need to return a product, please contact us at 610-323-8965 to begin the RMA process.